How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

How to Fix mouse and keyboard stuck on VirtualBox

macOS Mojave is the next operating system for Macintoshes, which announced by Apple on WWDC 2018. So many people want to install and try it, but for that, you need an apple computer (Macintosh) and a developer account which costs $99 per annum. Therefore, we appear, with a guide to install macOS Mojave on VirtualBox/VMware on Windows and while installing macOS on VirtualBox, people face a different kind of issues everytime. Stuck of mouse and keyboard on macOS Mojave on VirtualBox is one those errors that, most of the people might face. So in this article, I am going to show you how to fix mouse and keyboard stuck on macOS Mojave on VirtualBox.

Fix Mouse and Keyboard Stuck on macOS Mojave

If you are installing macOS Mojave on VirtualBox on Windows and you are stuck to a point where your mouse & keyboard is not working, so you are in the right place because here I will show you how to fix this issue which most of the people might face. So make sure to follow the steps below.

Install VirtualBox Extention Pack

#1. Go to VirtualBox.org and download the latest VirtualBox Extention Pack.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Download VirtualBox Extension Pack

#2.  Next, Open VirtualBox and click on File > Preferences or Ctrl + G.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Go to Preferences

#3. Click on Extention tab and then click on Add button on top right.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Add Extension

#4. Select the VirtualBox Extention Pack that you downloaded in #1 and then click Open.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Select & Open the Extension Pack

#5. Click Install.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Click Install

#6. Scroll down and click I agree to the terms of Evaluation License (PUEL). After that, the extension pack will be installed.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Agree to the Terms of Evaluation License

Change the VM Operating System Version

After installing VirtualBox extension pack if you are still having the same issue then we recommend you to change your macOS Mojave operating system version. To do that you need to open VirtualBox then go to the VM (macOS Mojave) Settings and from the General tab just change the Version to Mac OS X (64-bit) instead of macOS 10.13 High Sierra or Sierra (64-bit) then finally Click OK to save the change.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Change the VM OS Version

Enable and Use USB 3.0 Controller

Note: Do not do this step unless you still have the same issue (mouse and keyboard not working) after changing the OS version and installing VirtualBox extension pack.

Open VirtualBox then go to the VM (macOS Mojave) Settings and from the USB tab, select USB 3.0 (xHCI) Controller. Next, click on Add button then list your mouse and keyboard under USB Device Filters.

How to Fix Mouse & Keyboard Stuck on macOS Mojave on VirtualBox

Enable USB 3.0 Controller

If you have any kind of questions, suggestions or inquiries on how to fix mouse & Keyboard stuck on macOS Mojave on VirtualBox, feel free to leave a comment down below. Don’t forget to share your feedback. Thanks for being with us.

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23 Comments

  1. Anonymous Reply

    Did anyone figure out a way to get the host key to work again? It is quite annoying not being able to switch back to the host OS regardless of our settings.

  2. jean-sebastien Reply

    Thanks for that but unfortunately, I have to go to step 3 and yet, when I want to select my usb mouse and keyboard, it says no device available… Any workaround ? thanks in advance

  3. Praveen Reply

    Thanks a ton. You save my day. I notice the mouse pointer is now a locked state even I hit host key it wont release.. I literally connected another bluetooth mouse to control host and the USB one for guest :)… The last step did the trick.

  4. Martin Reply

    I’ve Installed mojave in virtual box on a Mac book pro 2018 running mojave (using Alexander Willners hack with clover, see at Github). Everything worked until I updated to VB 6.04 . I reinstalled VB 6.00 and fine again!

  5. Djak Reply

    Thank you very much for the trick, it works well in Win 7. But be careful the host key effectively doesn’t work. As Andrii said, a solution is to plug a second mouse. Otherwise it may lead to the necessity of doing a hard reset, no other solution to get back usb controller active in host system.

  6. mgc Reply

    Followed the above to no avail on the mouse. Uninstalled the 6.0.4 after setting up the mac os x 10.14.x. Then re-installed the 6.0.4 extension and the mouse worked.

  7. Annette van Dreumel Reply

    Plaese help me.
    Hello It’s still not working for me. I see the USB’s in VM but when I sellect them I get the annoucement that it is not possible to activate them. I tried everything I could find about the problem on internet. Maybe someone has an idea I’ve didn’t try jet. I have Windows 10 Education with VirtualBox Graphical User Interface Version 6.0.4 r128413 (Qt5.6.2) And an installation of MacOS Mojave on it.
    Through this problem I can’t get further than the start screen from Apple where I have to chose a country. This is not possible because the VM doesn’t let my mouse our keyboard on board.

  8. Annette van Dreumel Reply

    It still doesn’t work for me.
    I have tried everything; every advice here and on other pages. I get the screen to select the country to register en stup the mac on VirtualBox. But that’s all. I still can’t use a mouse our my keyboard on the virtual Mac. I solved all the erros that I could.
    The only ERROR left is the next one:
    ERROR [COM]: aRC=VBOX_E_VM_ERROR (0x80bb0003) aIID={ab4164db-c13e-4dab-842d-61ee3f0c1e87} aComponent={DisplayWrap} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false aResultDetail=-37
    I use Windows 10 Education 64 bits intel 7 with VirtualBox with additions en Graphics controller VboxVGA on the MacOS.
    Someone any ideas?

  9. Dylan Taylor Reply

    Thank you. On Linux, I also needed to run sudo adduser $USER vboxusers to be able to add the USB devices to the VM.

  10. Bryan Reply

    Thanks for posting this–I was literally “stuck” on this for a while before I ran across your post. (haha)

    My problem now is that when I try to release the mouse from the VM using the hotkeys, it just brings up the capture window. It registers the capture, but not the “uncapture.” Any ideas?

    1. Andrii Reply

      Not actually a fix but a workaround. It requires at least one extra USB mouse.
      Register the capture then start VM, when the boot is finished, use another mouse which is not captured by the VM to release the captured device through Devices -> USB -> untick the checkbox of your captured device. Now your previously captured device should work for both the host and the guest machines.

      1. Josep Maria Roca

        It is perfect !!!
        With the keyboard you have to do the same, uncheck the check box.

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